Careers at Examity

Examity is the fastest growing Edtech company in North America. Working with us means you will be challenged to build your skills and take on increasing responsibility. Our office environment is open, collaborative, fast paced and high energy.

Join Our Team

Our expansion is a testament to our team’s relentless commitment to innovating in a way that ensures our solution is several steps ahead of the curve. 

Michael London

Founder and CEO of Examity

Opportunities

Marketing

 

Technical Writer (Newton, MA)

Examity, the world leader in online test integrity and ranked 119th fastest-growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for an experienced Technical Writer to join its growing team in its Newton, MA location.

Position Overview

Reporting to the Director of Marketing, the Technical Writer will work closely with the marketing team and across departments including sales, account management, professional services, and product. The primary goal of the Technical Writer will be to produce documents that effectively communicate our brand voice, value proposition and technical elements. Types of documents include Requests for Proposals (RFPs), technical guides, release notes, web content, and more. This individual must be passionate about crafting a narrative around a highly technical product with an intuition for brand value and multi-stakeholder positioning. The ideal candidate is a creative thinker and a flexible collaborator. The Writer will have the opportunity to create, execute, and perfect a value proposition that resonates with the market we serve. 

Essential Duties

  • Work with marketing, product management, clients and partners to understand market needs and user requirements and translate them into intuitive and digestible documents. 
  • Respond to RFPs effectively and efficiently.
  • Develop and iterate our RFP response process to ensure quality and submission in a timely manner.
  • Serve as an internal advocate for our target audiences; optimizing messaging with their goals, needs and pain points in mind. 
  • Engage subject matter experts and organize content review and revision.
  • Revise messaging as our solution and brand evolves.

Requirements

  • 2+ years of experience as a technical writer for a B2B SaaS product.
  • Bachelor’s or Master’s degree in communications, marketing, writing, English, or engineering.
  • Ability to translate technical or complex ideas into concise, digestible content.
  • Comfortable balancing multiple projects with differing and aggressive timelines, deliverables, and expectations.
  • Excellent writing and editing skills, with high attention to detail and expert understanding of grammar.
  • Familiar and comfortable with branding, marketing, and business strategies.
  • Proven track record of developing technical documents and proposals. Experience within the Edtech industry a plus. 
  • Team player with strong communication and collaboration skills, ability to communicate writing principles and build consensus.
  • For consideration, applicants must submit writing samples and a cover letter. 
  • Legal authorization to work in the United States. We will not sponsor individuals for employment visas.

Benefits

Examity offers a competitive salary and a comprehensive benefits package including health, dental and 401k. Our office environment is open, collaborative, fast-paced and high energy. Examity’s urban office location provides access to local shopping and restaurants. Employees enjoy Examity’s free snacks and drinks, one “work from home” day per week, and frequent group outings to sporting events and summer concerts.

Examity is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, age, disability, sexual orientation, gender identity, sex, national origin, protected veteran status, or any other basis protected by federal, state, or local law.

Account Management

 

Account Manager (Newton, MA)

Examity, the world leader in online test integrity and the 119th fastest-growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for a dedicated Account Manager to join the growing team in our Newton, MA location.

Position Overview
Account Managers at Examity gain experience in the education technology field and become a part of one of the region’s fastest-growing software companies. The Manager will be responsible for relationship development. This role requires an open line of communication with assigned clients to build strong partnerships.

Essential Duties

  • Grow existing customer relationships through ongoing support and customer advocacy.
  • Work with customers to determine the unique needs of their organization.
  • Broaden the client’s understanding of the services Examity provides.
  • Use effective communication to identify the needs and expectations of each client.

Requirements

  • 2+ years in customer service with experience project planning and portfolio management.
  • Bachelor’s degree in a related field (Sales/Marketing, Business, Information Technology) strongly preferred.
  • Excellent communicator, including being comfortable on the phone.
  • Organization skills and swift adaptability to priority changes.
  • Working knowledge of computer application software.
  • Self-motivated with the ability to work independently in a fast-paced environment.
  • Legal authorization to work in the United States. We will not sponsor individuals for employment visas.

 

Benefits
Examity offers a competitive salary and a comprehensive benefits package including health, dental, and 401k. As one of the fastest-growing Massachusetts companies, you will be challenged to build your skills and take on increasing responsibility. Our office environment is open, collaborative, fast-paced and high energy. Examity’s urban office location in Newton, MA provides access to local shopping and restaurants. Employees enjoy Examity’s free snacks and drinks, one “work from home” day per week, and frequent group outings to skyboxes for Celtics, Red Sox and summer concerts.

Examity is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, age, disability, sexual orientation, gender identity, sex, national origin, protected veteran status, or any other basis protected by federal, state, or local law.

Project Manager (Newton, MA)

Examity, the world leader in online test integrity and ranked 119th fastest-growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for a Project Manager to join the growing team in our Newton, MA location.

Position Overview
The Project Manager is responsible for providing overall direction, coordination, execution and completion of specific projects to ensure consistency with Examity strategy and goals. Responsibilities include consulting, managing project resources, project management duties including time management for the life of the project, vendor management, and client relationship management.

Essential Duties

  • Project Ownership

    • Drives all project-related activities for assigned clients/projects with attention to efficiency, timing and superior service to the client and/or intended audience.
    • Facilitates and consults on proctoring program best practices, design and configuration of solution, change communications and training.
    • Resolve and/or escalate issues in a timely fashion.
  •  Project Scope
    • Estimates time frames, quality and quantity of resources required to successfully implement project; develops project plan incorporating all project variables and facilitates completion of client change orders, as required.
    • Work with our India based systems engineers to execute the technology steps to launch new clients, including customizations and integration at the API level.
    • Assesses and minimizes business exposure and risk on project. Ensures project documents are complete, current, and stored appropriately.
  • Tracking

    • Completes other project management duties when required such as timeline management, issue resolution, UAT, and initial client reviews.
    • Navigates project changes effectively, remove barriers and coordinating with a variety of cross-functional project team members.
  • Team Management

    • Coordinates with other team members and resources as needed to ensure on-time deliverables.
    • Provide consistent high-level communication to internal and external stakeholders on project status and changes.
    • Effectively lead, motivate and direct a cross functional workgroup while being flexible in a changing environment

Desired Skills

  • Ability to strategize while managing multiple projects.
  • Demonstrated technical and business application problem solving proficiency.
  • Excellent analytical and advance trouble-shooting skills working with account managers and clients.
  • Excellent oral and written customer service and communication skills.
  • Familiarity with leading learning management systems (LMS) is highly desirable.

Required Experience

  • Bachelor’s degree in computer science, business, project management, or related field.
  • 5 years of experience with the implementation of enterprise software in cloud-based environments.
  • 2 years of experience in a team-leading role with direct responsibility for managing the activities (task assignments, budgets, schedules, etc.) of three or more team members.
  • Legal authorization to work in the United States. We will not sponsor individuals for employment visas.

Benefits

Examity offers a competitive salary and a comprehensive benefits package including health, dental and 401k. Our office environment is open, collaborative, fast-paced and high energy. Examity’s urban office location provides access to local shopping and restaurants. Employees enjoy Examity’s free snacks and drinks, one “work from home” day per week, and frequent group outings to sporting events and summer concerts.

Examity is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, age, disability, sexual orientation, gender identity, sex, national origin, protected veteran status, or any other basis protected by federal, state, or local law.

Products & Technology

 

Machine Learning Engineer (Newton, MA)

Examity, the world leader in online test integrity and ranked 119th fastest growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for a talented and ambitious Machine Learning Engineer to join its growing team in our brand new Newton, MA location.

Position Overview

We are looking for an experienced machine learning engineer or data scientist with strong developer skills. The Machine Learning Engineer will apply a broad knowledge of AI and ML techniques to design and implement authentication, proctoring and automation solutions across the Examity product line. As part of a fast-growing and innovative team, you will apply creativity to solve technical challenges.

We authenticate and proctor millions of exams each year. As a result, you will have a vast pool of video data to analyze and leverage. You will use your software engineering skills to help build scalable machine learning models that create value across multiple areas of our products. You will work with product management, engineering and our services teams to propose and test models or applications of technologies that can improve proctoring results and create differentiated products and capabilities. You must be hands-on, creative and able to communicate your approach to technical and non-technical stakeholders across the company.

Familiarity and experience (preferable) using multimedia processing:

  • Cognitive Learning.
  • Facial Detection, Validation, Recognition, Sentiment Analysis frameworks in ML.
  • Video/audio processing frameworks.
  • System behavior detection frameworks.

Essential Duties

  • Work with the AI team in building world-class software, functioning as an AI/ML subject matter expert, and successfully deliver ML applications that impact our business.
  • Partner with product management to identify opportunities to leverage data science to advance Examity’s learning validation platform.
  • Collaborate with cross-functional agile teams to define, create and operate AI systems at scale.
  • Research and implement appropriate ML algorithms and tools in video/audio system tasks/programs processing.
  • Develop machine learning applications according to requirements in cognitive analysis.
  • Select appropriate datasets and data representation methods in user behaviors.
  • Run machine learning tests and experiments in user behaviors.
  • Perform statistical analysis and fine-tune using test results.
  • Train and retrain systems using video data.
  • Extend existing ML libraries and frameworks in cognitive frameworks.

Requirements

  • A Bachelors or Masters in Computer Science, Data Science, Machine Learning, Artificial Intelligence, Statistics, Operations Research or a similar field.
  • 3+ years of work experience.
  • A passion for solving real-world problems with machine learning.
  • Excellent communications skills.
  • Experience solving problems in some of the following areas: natural language, machine vision, transfer learning, data labeling and classification, regression, information retrieval, and statistical modeling.
  • Experience with ML tools such as Tensorflow js.
  • Knowledge and experience with SQL and relational databases.
  • Knowledge of Hadoop, Hive, Redshift, Spark or other big data tools is a plus.
  • Proficiency in a low-level programming language such as Java or C++.
  • Strong computer science fundamentals, including data structures and complexity.
  • Legal authorization to work in the United States. We will not sponsor individuals for employment visas.

Benefits

Examity offers a competitive salary and a comprehensive benefits package including health, dental and 401k. As one of the fastest growing Massachusetts companies, you will be challenged to build your skills and take on increasing responsibility. Our office environment is open, collaborative, fast paced and high energy. Examity’s new urban office location in Newton, MA provides access to local shopping and restaurants. Employees enjoy Examity’s free snacks and drinks, one “work from home day” per week, and frequent group outings to skyboxes for Celtics, Red Sox and summer concerts.

Examity is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, age, disability, sexual orientation, gender identity, sex, national origin, protected veteran status, or any other basis protected by federal, state, or local laws.

Quality Assurance Engineer (Newton, MA)

Examity, the world leader in online test integrity and ranked 119th fastest growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for a Quality Assurance Engineer to join its growing team in our Newton, MA location.

Position Overview
Reporting to the QA lead, the Quality Assurance Engineer will support both automated and manual testing, developing plans and executing testing. This position will help ensure Examity’s leading learning validation solutions meet market demands and deliver high customer satisfaction.

Essential Duties

  • Identify effective test scenarios.
  • Coordinate with team mates in order to successfully prepare for tests.
  • Estimate and plan testing activities.
  • Execute the test scenarios manually.
  • Report and track defects and bugs.
  • Identify software enhancement opportunities.
  • Provide status on activities.

Requirements

  • Bachelor’s degree in computer science, or college diploma with equivalent experience.
  • Understanding of concepts and principles associated with quality assurance and the ability to apply quality assurance and testing techniques.
  • Basic understanding of Software Development Cycle.
  • Basic understanding of Web Services/APIs.
  • 0-2 years of test experience in a QA Analyst role.
  • Ability to deliver quality results under pressure and at a high rate.
  • Excellent attention to detail, problem-solving skills and a positive, can-do attitude.
  • Desire to be a productive member of a dynamic and diverse team.
  • Experience with automation tools is a plus.
  • Knowledge of Java or any other programming languages is a plus.
  • Legal authorization to work in the United States. We will not sponsor individuals for employment visas.

Benefits
Examity offers a competitive salary and a comprehensive benefits package including health, dental and 401k. As one of the fastest-growing Massachusetts companies, you will be challenged to build your skills and take on increasing responsibility. Our office environment is open, collaborative, fast-paced and high energy. Examity’s urban office location in Newton, MA provides access to local shopping and restaurants. Employees enjoy Examity’s free snacks and drinks, one “work from home” day per week, and frequent group outings to skyboxes for Celtics, Red Sox and summer concerts.

Examity is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, age, disability, sexual orientation, gender identity, sex, national origin, protected veteran status, or any other basis protected by federal, state, or local law.

Full-Stack Developer (Newton, MA)

Examity, the world leader in online test integrity and ranked 119th fastest-growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for a Full-Stack Developer to join its growing team in at the Newton, MA location.

Position Overview
Reporting to the Director of Engineering, the Full-Stack Developer will work with all elements of our solution (front and back end) to enhance, optimize and expand Examity’s leading learning validation solutions.

Essential Duties

  • Architect, design, write and test code for our proctoring and authentication offerings.
  • Enhance and evolve our solutions by implementing new features, fixing bugs, developing new products and defining new technology approaches.
  • Work with product management on backlog creation.
  • Contribute to evolving best practices regarding CI/CD and DevOps.
  • Build integrations to third-party APIs including video hosting platforms, cloud-based machine learning models.

Requirements

  • 3+ years professional software development experience with a C# / ASP.NET Core and/or front-end frameworks (like AngularJS).
  • Experience building and maintaining a large-scale, high-availability web applications with an active and growing user base.
  • Experience designing and implementing RESTful web service APIs.
  • Distributed version control experience with Git or similar system.
  • Bachelor’s degree in computer science or ample real-world experience.
  • Experience with code reviews and mentorship of junior developers.
  • Team player with strong written and spoken English communication skills.
  • Curiosity and determination – good at problem solving, debugging and innovating.
  • Experience with machine learning frameworks is a plus.
  • Legal authorization to work in the United States. We will not sponsor individuals for employment visas.


Benefits

Examity offers a competitive salary and a comprehensive benefits package including health, dental and 401k. As one of the fastest-growing Massachusetts companies, you will be challenged to build your skills and take on increasing responsibility. Our office environment is open, collaborative, fast-paced and high energy. Examity’s urban office location in Newton, MA provides access to local shopping and restaurants. Employees enjoy Examity’s free snacks and drinks, one “work from home” day per week, and frequent group outings to skyboxes for Celtics, Red Sox and summer concerts.

Examity is an equal opportunity employer: All qualified applicants will receive equal consideration for employment without regard to race, color, religion, age, disability, sexual orientation, gender identity, sex, national origin, protected veteran status, or any other basis protected by federal, state, or local laws.

DevOps Engineer (Newton, MA)

Examity, the world leader in online test integrity and ranked 119th fastest-growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for a DevOps Engineer to join its growing team in our Newton, MA location.

Position Overview

As a DevOps Engineer, you will be a part of the engineering team responsible for designing, implementing and supporting Examity’s product and infrastructure services. Working closely with the other software engineers, QA, and infrastructure teams, you’ll have the opportunity to solve complex business and scalability problems. In addition, you will focus on all phases from design to development to maintenance. The DevOps Engineer will also increase team productivity and product reliability.

Essential Duties

  • Develop infrastructure automation and management solutions with a keen focus on scalability, observability, reliability, security, and quality in an Azure environment.
  • Build and implement tools and frameworks to automate and monitor deployments for our applications and infrastructure.
  • Design, implement, and maintain solutions that empower engineering to deliver the best software, while using the infrastructure efficiently.
  • Deliver internal infrastructure services such as monitoring, logging and alerting to internal users.
  • Define a path to adopt and leverage containers.
  • Help in identifying and troubleshooting production problems.

Requirements

  • Bachelor’s degree in a technical field such as computer science, computer engineering or a related field; or equivalent experience.
  • At least 2 years of experience as a software engineer, systems engineer, or DevOps engineer, preferably including experience with configuration management and infrastructure management systems.
  • Good communication skills.
  • Background in building, maintaining and automating build and test pipelines preferred.
  • Deep knowledge of Azure services.
  • Experience or exposure to container-based runtimes and orchestration, such as Docker and Kubernetes.
  • Solid understanding of networking and distributed computing concepts.
  • Understanding and experience with continuous integration and continuous deployment patterns and tools.
  • Legal authorization to work in the United States. We will not sponsor individuals for employment visas.

Benefits
Examity offers a competitive salary and a comprehensive benefits package including health, dental and 401k. As one of the fastest-growing Massachusetts companies, you will be challenged to build your skills and take on increasing responsibility. Our office environment is open, collaborative, fast-paced and high energy. Examity’s urban office location in Newton, MA provides access to local shopping and restaurants. Employees enjoy Examity’s free snacks and drinks, one “work from home” day per week, and frequent group outings to skyboxes for Celtics, Red Sox and summer concerts.

Examity is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, age, disability, sexual orientation, gender identity, sex, national origin, protected veteran status, or any other basis protected by federal, state, or local law.

Sales

 

Sales Engineer (Newton, MA)

Examity, the world leader in online test integrity and the 119th fastest-growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for a Sales Engineer to join the growing team in our Newton, MA location.

Position Overview
Reporting to the Business Development & Retention Manager, the Sales Engineer will assist the business development teams in a pre-sales role, helping to manage and close new business opportunities. In addition, this role will partner with the engineering team to convey requirements and technical options for clients and partners. Finally, the Sales Engineer will assist in educating Examity employees, partners, and new product users on our solution. 

Essential Duties

  • Administer pre-sales support for new and existing clients.
  • Work with sales and marketing to respond to technical RFI/RFP questions.
  • Aid in the creation of product training and documentation materials.
  • Contribute to the design of a cutting-edge edtech solution.
  • Articulate and demonstrate our learning validation and online proctoring solution, influence customer’s technical requirements, and position products relative to the competition.
  • Provide the implementation team with all necessary documentation for the successful completion of the project (including solution configurations and diagrams).
  • Maintain an in-depth level of technical and industry knowledge through ongoing training, seminars and certifications.

Requirements

  • Preferred Bachelor’s degree in computer science, or equivalent four-year college technical degree.
  • 3+ years of experience as a sales engineer or systems engineering designer.
  • Ability to travel, as needed, to industry events, prospect and partner sites.
  • Proven track record of selling, building, and/or deploying technology solutions.
  • Outstanding follow-through, resourcefulness, attention to detail, and technical support skills.
  • Experience designing and presenting technical solutions to meet customer requirements.
  • Working knowledge of vendor products and technologies in the education industry is preferred.
  • Ability to learn new technologies quickly.
  • Legal authorization to work in the United States. We will not sponsor individuals for employment visas.

Benefits
Examity offers a competitive salary and a comprehensive benefits package including health, dental, and 401k. As one of the fastest-growing Massachusetts companies, you will be challenged to build your skills and take on increasing responsibility. Our office environment is open, collaborative, fast-paced and high energy. Examity’s urban office location in Newton, MA provides access to local shopping and restaurants. Employees enjoy Examity’s free snacks and drinks, one “work from home” day per week, and frequent group outings to skyboxes for Celtics, Red Sox and summer concerts.

Examity is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, age, disability, sexual orientation, gender identity, sex, national origin, protected veteran status, or any other basis protected by federal, state, or local law.

Director, Business Development

Examity, the world leader in online test integrity and ranked 119th fastest-growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for a Director of Business Development to join its growing team. This position is open to individuals willing to work in our Newton location or remotely.

Requirements

  • An excellent communicator. Whether in conversation or writing, you deliver a clear and consistent message.
  • A star player, but know your ideas may be improved upon through collaboration.
  • A pro at selling the enterprise, but want to take your skills to the next level.
  • Excited about the thrill of the chase as well as the satisfaction that comes with growing an existing client’s revenue.
  • A bachelor’s degree.
  • 5-10 years of enterprise selling experience.
  • Experience selling intangible solutions.
  • A track record of career success.
  • Legal authorization to work in the United States. We will not sponsor individuals for employment visas.

Benefits

Examity offers a competitive salary and a comprehensive benefits package including health, dental and 401k. As one of the fastest-growing Massachusetts companies, you will be challenged to build your skills and take on increasing responsibility. Our office environment is open, collaborative, fast-paced and high energy. Examity’s office location provides access to local shopping and restaurants. Employees enjoy Examity’s free snacks and drinks, one “work from home” day per week, and frequent group outings to skyboxes for Celtics, Red Sox and summer concerts.

Examity is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, age, disability, sexual orientation, gender identity, sex, national origin, protected veteran status, or any other basis protected by federal, state, or local law.

Support & Operations

 

IT Specialist (Newton, MA)

Examity the world leader in online test integrity and ranked 119th fastest-growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for an IT Specialist to join its growing team in our Newton, MA location.

Position Overview

The IT Specialist is primarily focused on technical resources that include maintaining the business relationship, monitoring performance, and ensuring product performance in accordance with specifications. As a secondary focus, the IT Specialist will also participate in new client onboarding with our web development team.

Essential Duties

  • Experience or knowledge of the following: 
      • Desktop support
      • 8X8 Administration (auto attendant, ring groups, and user/line management)
      • Screen sharing (GoToMeeting and Zoom)
      • Office 365 (user management)
      • US office network
      • Lightower (primary fiber circuit)
      • Comcast (back-up internet)
      • DCSI (firewall monitoring and service)
      • Camtasia
      • Digital River
      • Skype
      • GoDaddy (SSL certificates)
  • Maintain contracts and alert management to critical dates and required actions.
  • Monitor performance of technology and, with management guidance, take appropriate actions to improve performance.
  • Understand functions and features of technology and recommend adoption to management.
  • Implement technology patches, upgrades, and new versions.
  • Maintain Vulnerability Matrix and conduct tests as appropriate.
  • Report all issues and escalate to appropriate team members.
  • Assist with standard account integrations.
  • Apply knowledge of User Acceptance Testing (UAT) of new products and features.
  • Ability to facilitate new product rollouts.
  • Help with new product/feature and operations documentation.

Requirements

  • Associate’s or bachelor’s degree.
  • Cybersecurity experience.
  • A fast learner and self-starter with solid written and verbal communication skills.
  • 2-3 years professional work experience preferred.
  • Demonstrated interest in web applications, client/server configuration background helpful.
  • Legal authorization to work in the United States. We will not sponsor individuals for employment visas.

Benefits 

Examity offers a competitive salary and a comprehensive benefits package including health, dental and 401k. As one of the fastest-growing Massachusetts companies, you will be challenged to build your skills and take on increasing responsibility. Our office environment is open, collaborative, fast-paced and high energy. Examity’s urban office location in Newton, MA provides access to local shopping and restaurants. Employees enjoy Examity’s free snacks and drinks, one “work from home” day per week, and frequent group outings to skyboxes for Celtics, Red Sox and summer concerts.

Examity is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, age, disability, sexual orientation, gender identity, sex, national origin, protected veteran status, or any other basis protected by federal, state, or local law.

Part-time Auditor (Newton, MA)

Examity the world leader in online test integrity and ranked 119th fastest-growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for a Part-time Auditor to join its growing team in our Newton, MA location.

Position Overview

Primary duties of a Part-time Auditor would include auditing for quality our recorded exam sessions and customer support through chat, phone, and email. Training will be provided on location.

Essential Duties

  • Review recorded video sessions of exams.
  • Identify technical issues occurring during video recording.
  • Identify violations of school policy.
  • Ensure proper authentication of student.
  • Document any observed variances.
  • Communicate with account management team any quality concerns.
  • Answer phone, email and chat inquiries.
  • Ask questions to uncover needs.
  • Present students with the best solution.
  • Answer billing questions.
  • Connect students to their proctors and exams.
  • Troubleshoot problems and provide resolution.
  • Document casework accurately.
  • Other duties as assigned by supervisor.

Requirements

  • Customer service background and experience.
  • Strong work ethic and attention to detail.
  • Ability to travel to Newton office during normal business hours.
  • Flexible schedule and some weekend work.
  • Legal authorization to work in the United States. We will not sponsor individuals for employment visas.

Benefits

Examity offers a competitive salary and a comprehensive benefits package including health, dental and 401k. As one of the fastest-growing Massachusetts companies, you will be challenged to build your skills and take on increasing responsibility. Our office environment is open, collaborative, fast-paced and high energy. Examity’s urban office location in Newton, MA provides access to local shopping and restaurants. Employees enjoy Examity’s free snacks and drinks, one “work from home” day per week, and frequent group outings to skyboxes for Celtics, Red Sox and summer concerts.

Examity is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, age, disability, sexual orientation, gender identity, sex, national origin, protected veteran status, or any other basis protected by federal, state, or local law.

Part-time Auditor (Alpharetta, GA)

Examity the world leader in online test integrity and ranked 119th fastest-growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for a Part-time Auditor to join its growing team in our Alpharetta, GA location.

Position Overview

Primary duties of a Part-time Auditor would include auditing for quality our recorded exam sessions and customer support through chat, phone, and email. Training will be provided on location.

Essential Duties

  • Review recorded video sessions of exams.
  • Identify technical issues occurring during video recording.
  • Identify violations of school policy.
  • Ensure proper authentication of student.
  • Document any observed variances.
  • Communicate with account management team any quality concerns.
  • Answer phone, email and chat inquiries.
  • Ask questions to uncover needs.
  • Present students with the best solution.
  • Answer billing questions.
  • Connect students to their proctors and exams.
  • Troubleshoot problems and provide resolution.
  • Document casework accurately.
  • Other duties as assigned by supervisor.

Requirements

  • Customer service background and experience.
  • Strong work ethic and attention to detail.
  • Ability to travel to Newton office during normal business hours.
  • Flexible schedule and some weekend work.
  • Legal authorization to work in the United States. We will not sponsor individuals for employment visas.

Benefits

Examity offers a competitive salary and a comprehensive benefits package including health, dental and 401k. As one of the fastest-growing Massachusetts companies, you will be challenged to build your skills and take on increasing responsibility. Our office environment is open, collaborative, fast-paced and high energy. Examity’s urban office location in Alpharetta, GA provides access to local shopping and restaurants. Employees enjoy Examity’s free snacks and drinks, one “work from home” day per week, and frequent group outings to skyboxes for Celtics, Red Sox and summer concerts.

Examity is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, age, disability, sexual orientation, gender identity, sex, national origin, protected veteran status, or any other basis protected by federal, state, or local law.

Apply Today

Ready to become the newest member of our team? Please send your resume and cover letter to jobs@examity.com. 

Benefits

Examity offers a competitive salary and a comprehensive benefits package.

• Health & dental

• 401k with match

• Short/long term disability

• Life insurance

• Flex-time and work from home options

• Free snacks & beverages

• Free parking